General
207 results found
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Asset numbers
Hello!
I wanted to bring to your attention that sometimes when I try to input a new asset number, I get an error message that says that the number has already been taken. Then I search for the asset and it does not come up.
Thanks!
1 voteThank you for sharing this. Can you let us know which asset numbers are giving you this error? This way we can look into this for you
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Create a Drop Down for Payment Method and be able to edit/add our own payment methods
Currently we can only select Cash, Check, Credit Card, Other from the payment method. Create a Drop Down for Payment Method and be able to edit/add our own payment methods. Would like to add 'Square' as an example. We use a couple of merchants so would like to be able to separate these out.
6 votesThanks for the idea! I’m sharing this with my Product team for review and consideration. They may reach out to you with a few questions.
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Opening second branch
Hi, if i want to open my second rent store, what should i do ?thx
1 vote -
Need a "deposit" field that is not "discounted"
We retain a deposit that is refunded on asset return. This "deposit" amount should not be included in the rental charges that are discounted...the deposit is a flat amount that is returned to the customer. Also, this deposit amount should not be "taxed".
A separate field for deposits is needed.
1 vote -
sir how to i select currency for local country?
and can i also used it for offline?
1 vote -
8 votes
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allow booking dates to be changed w/o needing to cancel booking and re-book
we need to book an asset for a "tentative" range of dates...then modify the booked dates without needing to cancel and re-book it. We must adjust the "start" date once the asset arrives at the customer site...as it is now, we must cancel the booking, change the date and adjust the time period, then re-book the asset before marking it as "rented out".
2 votes -
Automatically have calendar pull up current day.
When you come to the dashboard, it shows you all upcoming bills that need to be paid. I got a little confused because I am learning this software and didn't realize that the calendar widget pulled up all current bills for the month. I think it would be simplier to the user to only see the current day when pulling up the desktop instead of having billing visible for the whole month. If they need to check on billing for another day, allow them to see that day only when it is clicked on.
1 vote -
Automated Service Actions
Upon off renting equipment automate a service/dispatch pick up service order from the off renting screen. We pick up alot of equipment. Currently I have to go back to the equipment screen and enter a service request. Additional steps.
2 votes -
2016 Revenue
I'm trying to get a month by month report by revenue for all of 2016. Please advise
1 voteYou can go to reports > financial reports > payments received and set the from and to dates for the month you need. Let us know if this works for you.
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correct the RSS subscribe orange button on Dash Board
Oragange butoon Link on the Latest Events is not working
1 voteThank you for bringing this to our notice. We are having the RSS feed associated to your account checked. You’ll receive an email from our support team.
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Member Profile email address
We need the ability to edit the member profile address for all users and the ability to choose between a personal email address or use the same company email address for each user. Currently the member profile does not allow for the same email address to be used with multiple members.
3 votes -
Create a field to show the type of payment taken (ie. Cash, Square,etc) and have it Sync to QB Online Bank Deposit Payment Method
Use the existing 'payment method' field and be able to sync that information to QB Online Bank Deposit -Payment Method.
1 voteThanks for the idea! I’m sharing this with my Product team for review and consideration. They may reach out to you with a few questions. Also I am linking this to the Drop down for payment method request you shared.
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Attaching Rental Agreement Automatically to Invoice
Hi, how can we attach a PDF (a rental agreement) automatically to an invoice that is automatically emailed to a customer?
When an invoice or an order is generated, EZRentOut automatically emails the client the invoice or order, but I want to be able to attach a PDF agreement to it automatically.
Please advise.... Thanks!
8 votes -
Add ad-hoc sales items to "sales items total price" on invoice
Would like to see ad-hoc sales items (items added using the "+ new row" button in a draft order) be included in the "Sales Items Total Price" calculation on invoices. Ditto for ad-hoc rentals.
2 votes -
cloning asset does not clone pricing
cloned an asset...pricing was set to 0 & Flat for all periods, did not copy cloned asset price settings.
1 vote -
email for payment pending
We use the payment pending as a dividing point between our payments department and rental is there a was to send a email to show that there are payments pending when a rental is returned but not payed.
1 voteYou can set this alert by going to more > alerts > My alerts/ customer alerts and check ‘Order Completed.’ This will send an email to you and/or your customer that an order is completed and of the payment amount that is pending.
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add cupon
why I can not add a coupon to the web order.
I created a coupon: unlimited use & Only 1 use per customer but not all orders can I apply it.1 vote -
Want to see how the renting interface looks like
Want to see how the renting interface looks like
1 vote -
delivery option to add to order
Good morning,
I am trying to add deliveries to the orders. I entered them into the asset stock but now it is discounting the delivery which I do not want. Please advise!!!Cheerfully,
Kim1 vote
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