General
207 results found
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Duplicate order, then change dates
It would be great if we could duplicate an order and change the dates on it so that the items and person stay the same.
1 vote -
Availability items in a calendar for customers
Hi,
My University recently has purchased an EZ Rentout License to be used in our Film&TV Department.
Now, I’m uploading data to the system, but, I have some questions:
Is it possible a client could see The Availability Chart?
As a University, we find very important our students (costumers) can see when an item is available, maybe in a calendar
1 vote -
Valid Video URL
Hi, I'm trying to add a video in the Banner Area and I can't do it. When I write a youtube or google drive or vimeo URL with the video, System doesn't recognize it. Can you help me? Thanks
1 voteThank you for pointing this out. I have discussed this with our development team and they are looking into fixing this. I will let you know as soon as it is fixed. Let me know if you have any more questions.
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Asset numbers
Hello!
I wanted to bring to your attention that sometimes when I try to input a new asset number, I get an error message that says that the number has already been taken. Then I search for the asset and it does not come up.
Thanks!
1 voteThank you for sharing this. Can you let us know which asset numbers are giving you this error? This way we can look into this for you
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how to setting price (based on trip duration)
my team set the price based on trip duration (max 4 days), some times our customer return gears less than 4 days, but we have a policy to still charge our customer with full payment (one trip even they return less than 4 days). based on pricing in your system the only pricing option is to choose price per days not pertrip, could you help us to set our price based on trip duration in other that we can manage systematicly our pricing policy?thank you
3 votes -
Opening second branch
Hi, if i want to open my second rent store, what should i do ?thx
1 vote -
Need a "deposit" field that is not "discounted"
We retain a deposit that is refunded on asset return. This "deposit" amount should not be included in the rental charges that are discounted...the deposit is a flat amount that is returned to the customer. Also, this deposit amount should not be "taxed".
A separate field for deposits is needed.
1 vote -
Changing the Quantity of Bundles
How do I change the quantity of the bundle after I add it to the order?
1 vote -
sir how to i select currency for local country?
and can i also used it for offline?
1 vote -
Automatically have calendar pull up current day.
When you come to the dashboard, it shows you all upcoming bills that need to be paid. I got a little confused because I am learning this software and didn't realize that the calendar widget pulled up all current bills for the month. I think it would be simplier to the user to only see the current day when pulling up the desktop instead of having billing visible for the whole month. If they need to check on billing for another day, allow them to see that day only when it is clicked on.
1 vote -
2016 Revenue
I'm trying to get a month by month report by revenue for all of 2016. Please advise
1 voteYou can go to reports > financial reports > payments received and set the from and to dates for the month you need. Let us know if this works for you.
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allow booking dates to be changed w/o needing to cancel booking and re-book
we need to book an asset for a "tentative" range of dates...then modify the booked dates without needing to cancel and re-book it. We must adjust the "start" date once the asset arrives at the customer site...as it is now, we must cancel the booking, change the date and adjust the time period, then re-book the asset before marking it as "rented out".
2 votes -
correct the RSS subscribe orange button on Dash Board
Oragange butoon Link on the Latest Events is not working
1 voteThank you for bringing this to our notice. We are having the RSS feed associated to your account checked. You’ll receive an email from our support team.
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Member Profile email address
We need the ability to edit the member profile address for all users and the ability to choose between a personal email address or use the same company email address for each user. Currently the member profile does not allow for the same email address to be used with multiple members.
3 votes -
Create a Drop Down for Payment Method and be able to edit/add our own payment methods
Currently we can only select Cash, Check, Credit Card, Other from the payment method. Create a Drop Down for Payment Method and be able to edit/add our own payment methods. Would like to add 'Square' as an example. We use a couple of merchants so would like to be able to separate these out.
6 votesThanks for the idea! I’m sharing this with my Product team for review and consideration. They may reach out to you with a few questions.
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Create a field to show the type of payment taken (ie. Cash, Square,etc) and have it Sync to QB Online Bank Deposit Payment Method
Use the existing 'payment method' field and be able to sync that information to QB Online Bank Deposit -Payment Method.
1 voteThanks for the idea! I’m sharing this with my Product team for review and consideration. They may reach out to you with a few questions. Also I am linking this to the Drop down for payment method request you shared.
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Automated Service Actions
Upon off renting equipment automate a service/dispatch pick up service order from the off renting screen. We pick up alot of equipment. Currently I have to go back to the equipment screen and enter a service request. Additional steps.
2 votes -
cloning asset does not clone pricing
cloned an asset...pricing was set to 0 & Flat for all periods, did not copy cloned asset price settings.
1 vote -
email for payment pending
We use the payment pending as a dividing point between our payments department and rental is there a was to send a email to show that there are payments pending when a rental is returned but not payed.
1 voteYou can set this alert by going to more > alerts > My alerts/ customer alerts and check ‘Order Completed.’ This will send an email to you and/or your customer that an order is completed and of the payment amount that is pending.
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add cupon
why I can not add a coupon to the web order.
I created a coupon: unlimited use & Only 1 use per customer but not all orders can I apply it.1 vote
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