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Andrew Kucera

← Customer Feedback for EZRentOut

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  1. deleting a rented out item from an an order if it is the wrong item

    4 votes
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    0 comments  ·  General  ·  Admin →
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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi Andrew
    Thank you for your query, In such a case, what you can do is return the order (containing the wrong item) but do a partial return which means return all items except the item that was mistakenly entered. This will complete your original order and create a separate order for the wrong item. The new order can then also be marked as returned (using cash/other) and then voided. Voiding the order will complete wipe off its record.
    Hope this helps. Let us know if you have further questions.

    regards
    EZRentOut Support

    Andrew Kucera shared this idea  · 

  2. Could you make it easier to add customers?

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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi Andrew
    We understand the effort was wasted and have requested an update in this feature to cater for such a scenario to product management. We will update you once it is approved.

    regards
    EZRentOut Support

    Andrew Kucera shared this idea  · 

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