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Scotty Eagleton

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  1. Be able to scan in items to return them on the computer

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    4 comments  ·  General  ·  Admin →
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    Scotty Eagleton commented  · 

    I tried the Verify, and although its a great feature, it's not what I was looking for. Thats great to hear you will be rolling the scan to check in feature on desktop!!!! I can't wait!

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    Scotty Eagleton commented  · 

    Hi, this doesn't help as this article refers to scanning before you rent out the order. I am asking about scanning items to check them IN.

    Scotty Eagleton shared this idea  · 

  2. Add ability to change amount of invoice or amount charged for items after they are returned.

    7 votes
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    Scotty Eagleton shared this idea  · 

  3. deleting a rented out item from an an order if it is the wrong item

    4 votes
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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi Andrew
    Thank you for your query, In such a case, what you can do is return the order (containing the wrong item) but do a partial return which means return all items except the item that was mistakenly entered. This will complete your original order and create a separate order for the wrong item. The new order can then also be marked as returned (using cash/other) and then voided. Voiding the order will complete wipe off its record.
    Hope this helps. Let us know if you have further questions.

    regards
    EZRentOut Support

    Scotty Eagleton supported this idea  · 

  4. It would be great to be able to add items to a order that is currently rented out.

    15 votes
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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi
    Thank you for the request. We already have this request forwarded to product management. We will update you once there is a change in status.

    regards
    EZRentOut SUpport

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    Scotty Eagleton commented  · 

    Hi, just checking to see if this is something you plan on implementing soon?

    Scotty Eagleton shared this idea  · 

  5. Be able to scan in items to return them

    14 votes
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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi
    Items can be verified scanned from the mobile app by going into the order details (pulling up the correct order) and then clicking on verify order items to make sure all items are returned.
    However stay tunes for another couple of weeks to see an updated mobile app to help make this process easier.

    regards
    EZRentOut Support

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    Scotty Eagleton commented  · 

    Hi, Checking to see if you will be implementing this?

    The ability to scan items into a cart to return them would be extremely beneficial.

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    Scotty Eagleton commented  · 

    That seems like a backwards way of doing it. You should be able to scan the items at a computer and hit return or open a order, click return items, scan the items and then any left over items would show as still out.

    Scotty Eagleton shared this idea  · 

  6. Able to add aditional items to booked order

    3 votes
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    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi Scotty
    To add items to a ‘Booked’ order, you need to click on ‘Cancel Booking’ which puts the order into draft state again without any other changes. You can then add the items and again book the order.

    regards
    EZRentOut Support

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    Scotty Eagleton commented  · 

    Great, that worked. How about a rental?

    Scotty Eagleton shared this idea  · 

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