Skip to content

Terry

← Customer Feedback for EZRentOut

My feedback

1 result found

  1. Charge for Late Returns

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    AdminSupport (Support Engineer, EZ Rent Out) responded

    Hi
    We don’t have late return charges natively implemented in the system. But there are ways to make it work:
    1 Add a custom entry for the overall late charges to the items. This can be added even to rented out orders.
    2 Set up coupons from More → Rules and Coupons for surcharge. Depending on the level of how late the order is apply a coupon for the surcharge onto the order using the Apply Coupon button inside the order.

    At the moment, customer receive over due alerts (set them up from More → Alerts → customers) but the alert doesn’t mention the charge or how late the order is.

    Can that work for you? Let us know.

    regards

    Terry shared this idea  · 

Feedback and Knowledge Base

(thinking…)