General
207 results found
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We have items that we can either sell or rent. We need to be able to easily move them between asset items and inventory items
We have items that we can either sell or rent. We need to be able to easily move them between asset items and inventory items
1 voteThe current method would be to add it as an ad-hoc item.
If you haven’t already turned on, you can turn on the ability to turn on adding manual items from Settings → Add ons → Order line items for sub renting.
This can keep it as part of an order as well as retire it after the order is created.
That said we have forwarded a request to product management on having functionality added for this.regards
EZRentOut Support -
add all users to you
this is a test ticket please delete it
1 vote -
create a way to view in a customer's contact how many devices they have rented out.
Right now, you can view how many orders a customer has completed and has in progress, but no way to view how many individual things they have in their possession. That would be very helpful!
1 voteThank you for sharing the suggestion Sidney. I’ll share with the Product Team.
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get a chat support
Have a chat support for your software, so we can easily contact you
1 voteHi
Thank for the suggestion. We’ll bring it up with management in our next meeting.
In the meantime you can also send us an email at support@ezrentout.com to have someone reach out to you.regards
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1 vote
Hi, could you please elaborate your query?
regards -
Question about Partnership Program for Web Services Agency
I would like to offer EZ Rent Out as part of my Website Design Service Packages. Do you have a Partnership Program?
1 voteHi
Unfortunately we do not at the moment, but we’ll let you know.
regards -
Link Inventory to Service Tickets
All service staff to add inventory items (consumables) to service tickets, automatically removing the used consumables from the inventory and automatically creating parts cost.
1 vote -
Customize Rates
We charge rates by
4Hour
Daily
Weekly
Monthly
Just make it where we can name the rate, and set the price for the rate. The current options make this difficult.1 voteHi
The standard pricing can allow you to do that, except the 4hour rate.
However, an alternative is to enabled advanced pricing and configure rate brackets for 4hours, 24 hours, 168 hours (1 week) etc.
You can find more info on our pricing mechanisms here: http://blog.ezrentout.com/rental-pricing/regards
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Online Store - How Products Are Listed
Currently alphabetically. Would like to decide what shows up on the home screen.,
1 voteHi Dustin
Thank you for this. Product Management has noted this but it has not ETA as of yet. As we see more demand for this come in we’ll be sure to implement it.
regards -
Coupons
Need options of what type of items coupons apply to, whether it be assets, assest stock, inventory.
1 voteHi Dustin
Thanks for the suggestion! Can you provide more details on how this would help your business?
regards -
Catalog Items or Non Stock Items
Could you create a catalog, viewable on the web store, where we could showcase all the different brands and their machines that we have access to?
1 voteHi
That’s not possible at the moment. How vital would it be for you?regards
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Automated calculation of asset replacement cost.
We need the 'replacement cost/value' of the assets rented out per order, listed on the rental agreement. If ezrentout could automate this process, it would be very helpful. In other words, take the values from the assets and add them up to display a 'Total Replacement Cost' line on the rental agreement. Would be helpful during the quoting printout phase as well, as this is the last document our clients have on hand, when opting to buy insurance for their rental.
1 vote -
Cooperation
Dear sir,
We are a new established company in Saudi Arabia specialized in the field of vehicles fluids and engineering solutions called Alfa Spray.
After we studies the market requirements we found a great opportunity to market and sale your products and therefore we are very keen to become a distributor in Saudi Arabia with main focus on the central region, Al Riyadh city.
We currently have an interesting sales pipeline for potential customers and totally convinced that our engagement will lead to a fruitful business relationship for both of our companies.
We are ready to provide any details and…
1 vote -
Search Function For Customers
add a search box for customer lookup
1 vote -
Can you please add Online payment as a method of payment. We are currently using the cash option.
There is no option to show if a customer paid via online banking
1 vote -
Demo / References
Trying to submit on your website--not working
1 vote -
Ability to change asset numbers
The AIN is brilliant, however I think it would also be beneficial to be able to edit and assign asset numbers.
When a new asset is added it is given the next available number, however I would like to have similar stock grouped together.
I.e. a car rental may like asset numbers 1-99 to be for Toyotas. 100-199 for Kia and 200-299 for Subaru. OR 1-99 for small cars, 100-199 for sedans etc. Rather than just having everything in the order it was entered into the system.
If you can already edit these, please let me know.
Cheers!
1 vote -
Larger Logos on Order Prinouts
My logos are TINY on my invoice. Branding is everything! Please allow a bigger space for logos.
1 voteHi
Thank you for the suggestion. I’ll forward it to our product management team for review and let you know if we decide to roll it out.regards
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Replace "Other"
It's a small thing but I always have to do one more step>
When logging in a Payment it would be nice if along
with CASH AND CHECK that CREDIT would be included and substituted
rather than OTHER.1 voteThank you for sharing the idea Joel. Our team will reach out to you via email.
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Charge for Late Returns
We do not charge for borrowing an item. However we want to charge for late returns. The charge would be accrued daily. Can the system be set up to;
1. Set a daily price for an asset that is not returned. Example. A Laptop - $20/day late fee. Right now I can set a rental price for an asset but I want the rental price to be $0 and a new Late Return Charge field that I can enter the price and then EZRentOUt to the alerts and calculations.
2. Have the automatic alerts for an overdue item that go…1 voteHi
We don’t have late return charges natively implemented in the system. But there are ways to make it work:
1 Add a custom entry for the overall late charges to the items. This can be added even to rented out orders.
2 Set up coupons from More → Rules and Coupons for surcharge. Depending on the level of how late the order is apply a coupon for the surcharge onto the order using the Apply Coupon button inside the order.At the moment, customer receive over due alerts (set them up from More → Alerts → customers) but the alert doesn’t mention the charge or how late the order is.
Can that work for you? Let us know.
regards
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