General
207 results found
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Add Services in orders
We are AV Rental Company and would like to add to our orders crew services like sound engineer or lighting designer ... is there a way to do it
1 voteHi
We are already in the process of adding ad-hoc items used for services provided to customers.
We will let you know as soon as they are live.
For now, you can go to Settings → Add Ons → Order Line items for Subrenting → Enabled.
This will let you add items (services, assets, inventory, delivery costs, etc.) directly into the order.regards
EZRentOut Support -
New Feature Request: Ability to copy/clone existing bundles w/new name
Hello,
If I have 2 bundles that are very similar, I would like the ability to build one bundle set, then copy that bundle (and all the items listed in it) to a new bundle w/a different name, then make additions/subtractions to the items in the new bundle.
1 voteHi
We have forwarded this request to product management to approve. We will let you know when we hear back.regards
EZRentOut Support -
Question: Location of 'Payment Notes' Field
Hello,
When I go to the 'Orders' page, I can select and modify which columns I want to see. Currently, I have chosen 'Order #', 'Customer', 'Invoice Heading', 'Payment Notes', 'Rent Out Date', & 'Status'.
When I open a specific order, where is the field to enter 'Payment Notes'?
1 vote -
New Feature Request: 'Company Name' field for customer info
Hello,
Can a field for 'Company Name' be added to the default new customer info form?
1 voteHi Ari
Custom Fields for Customers are on their way but not completed at the moment. We will inform you as soon as they are available after which a ‘Company Name’ can be added. We apologize for the inconvenience in the mean time.regards
EZRentOut Support -
Pickup and return dates independent of Rental Duration
If I am correct, I believe that the rental charge is based off the period of when they pick it up to when they return the gear.
At our company we work off calendar days, midnight to midnight, but we allow clients to pick up the equipment the day before, and return it the morning after.
Is there any way to charge the client for only the calendar day, but allow us to enter the expected pickup and return date, automatically set to presets we define (1 day before 15:00, 1 day after 10:00 hours etc.
1 vote -
1 vote
Hi
At the moment we do not support a mandatory sign up before viewing items. However a request has been forwarded to Product Management for review.regards
EZRentOut Support -
Is there a way to "Overbook"
We are an event rental company and we would like to be able to "overbook" certain items. We would love for each item to have the ability to click whether we would accept overbookings or not.
1 vote -
A report based on location of assets and proximity to orders
This would help tremendously with delivery and pickup route creation for the day. The report could show you which assets to apply to orders for the day to minimize the distance needed to move each asset.
1 voteHi Austin
Thank you for your request. We have forwarded it to Product Management and will update you once a decision has been made.regards
EZRentOut Support -
Could you make it easier to add customers?
I had an issue today when adding a customer and their credit card info when the email address came up wrong.
It erased all of the data and I had to ask the customer for all of his info and his credit card back.
This was annoying to me and more importantly the customer.
Any suggestions or can you fix this preference?
Thank you for your consideration.1 voteHi Andrew
We understand the effort was wasted and have requested an update in this feature to cater for such a scenario to product management. We will update you once it is approved.regards
EZRentOut Support -
Please add Rented Out Date to Customer reports
Currently it is not available
1 voteHi David
Thank you for your request. We have forwarded this request to product management for review. We will update you as soon as we hear back.regards
EZRentOut Support -
Fields to add to Custom Reports
The following fields are not available in Custom Reports, despite being available in EZRentOut created reports.
Rented Out Date
Total Rent Collected (up Til Now)
Rent Collected Between The Selected Dates (this should really be called "Total Value of Rental Contract"1 voteHi David
Thank you for the request. It has been forwarded to product management. We will let you know once we have an update.regards
EZOfficeInventory Support -
support arabic
Hello, i really love it but its not support arabic language this is my big is problem, the problem when `I print or send the PDF invoice but it is ok arabic inside the software but not with any PDF invoice this is my big problem. thank you
1 voteHi
Arabic isn’t supported on Invoices at the moment, but we have forwarded your request to product management and will let you know if we have an update.regards
EZRentOut Support -
Karczag: 'Items in Bundle' list jumps numbers
Hello,
In my Bundle, "Kit: ProHD Wireless", looking at the line items listed - the list jumps from 8. to 10. - and shows 34 line items, when in fact there are only 33.
Please correct this if possible.
1 voteHi Ari
The issue has been fixed. You can test it out now.regards
EZRentOut Support -
allow users to accept quote online
when users are sent a quote, they should be able to accept, decline or comment on quote.
if they accept, the quote converts to order1 voteHi Tawanda
Thank you for the suggestion. We will forward this request to product management.
That said, at the moment customers can login, view the order information and pay online for the order.
Would that work with your workflows?regards
EZRentOut Support -
¿Cómo cancelar una solicitud?
Tengo 4 órdenes de pedidos y quiero cancelarlas pero no entiendo cómo hacerlo.
1 voteHi
You can cancel drafted orders if you have administrator rights. To cancel an order which is rented out, return the order and ‘Void’ it. If you are a customer, you can get in touch with rodrigofv@unisabana.edu.co.regards
EZRentOut SupportHola
Puedes cancelar órdenes redactadas si tiene derechos de administrador . Para cancelar una orden que se alquila , devolver el orden y ’ Vacío ’ ella. Si usted es un cliente , puede ponerse en contacto con rodrigofv@unisabana.edu.co .Saludos
Soporte EZRentOut -
Allow Images to be dragged and dropped instead of having to "Upload a File"
Frustrating to have to download and re-upload instead of just being dragged and dropped into the item photo placeholder.
Other programs we're looking at offer this option, we like yours, but are curious if this is something that will be coming in the near future. Cuts time in half for us.
Thanks,.
1 voteHi
Thank you for the suggestion, we will have it forwarded to product management for review.regards
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Page search
It would make it a lot easier if you had Page flip function at the top of the window as well, where you could go to first or last page, or a specific page number without having to scroll through page by page.
Once you get a decent amount of inventory, navigation is cumbersome.
I really hope this will be improved in future.
1 voteHi
Thanks for your suggestion.
We do have the page navigation option already available. If you go to Items → Assets → notice on the right of the filter options, you can navigate the pages.
That said, there is no direct option to jump pages.
Further to that, you can also increase the records per page by going to Settings → My settings → records per page
Hope that helps.regards
EZRentOut support -
Add custom line to order
We would like to add breaks to our order. for example a divider for gear like audio...list assets, and then add a divider for computers. We would like these to be added on demand. so the example might change.
1 voteHi
We are currently working on a feature that will allow collapsing similarly names items.
This request will also be forwarded to product management for review. We will update you on both of them as soon as we hear back.regards
EZRentOut Support -
test
test
1 vote -
sycn with xero
invoice not sync with xero
1 vote
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