General
207 results found
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sycn with xero
invoice not sync with xero
1 vote -
test
test
1 vote -
Add custom line to order
We would like to add breaks to our order. for example a divider for gear like audio...list assets, and then add a divider for computers. We would like these to be added on demand. so the example might change.
1 voteHi
We are currently working on a feature that will allow collapsing similarly names items.
This request will also be forwarded to product management for review. We will update you on both of them as soon as we hear back.regards
EZRentOut Support -
move fields in orders
We often need to move an item on our order, so that things group better, for example, all audio gear together, then all computer gear together. If we need to add something down the road, it adds it to the end of the order.
2 votesThank you for the suggestion. We will have this forwarded to product management.
regards
EZRentOut Support -
Page search
It would make it a lot easier if you had Page flip function at the top of the window as well, where you could go to first or last page, or a specific page number without having to scroll through page by page.
Once you get a decent amount of inventory, navigation is cumbersome.
I really hope this will be improved in future.
1 voteHi
Thanks for your suggestion.
We do have the page navigation option already available. If you go to Items → Assets → notice on the right of the filter options, you can navigate the pages.
That said, there is no direct option to jump pages.
Further to that, you can also increase the records per page by going to Settings → My settings → records per page
Hope that helps.regards
EZRentOut support -
add accessories to the equipment
For every equipment there are certain related accessories without which the equipment can never be used. Creating a sub column that lists out all the accessories (especially for camera equipment) will prove to be beneficial.
Please let me know if I missed it somewhere
5 votes -
Allow Images to be dragged and dropped instead of having to "Upload a File"
Frustrating to have to download and re-upload instead of just being dragged and dropped into the item photo placeholder.
Other programs we're looking at offer this option, we like yours, but are curious if this is something that will be coming in the near future. Cuts time in half for us.
Thanks,.
1 voteHi
Thank you for the suggestion, we will have it forwarded to product management for review.regards
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Be able to scan in items to return them
It's extremely complicated to go through and look for each bar code when returning a order. You should be able to scan the items to return the order. Then you know if you are missing things.
14 votesHi
Items can be verified scanned from the mobile app by going into the order details (pulling up the correct order) and then clicking on verify order items to make sure all items are returned.
However stay tunes for another couple of weeks to see an updated mobile app to help make this process easier.regards
EZRentOut Support -
It would be great to be able to add items to a order that is currently rented out.
Be able to add items even if an order is currently rented out
15 votesHi
Thank you for the request. We already have this request forwarded to product management. We will update you once there is a change in status.regards
EZRentOut SUpport -
Able to add aditional items to booked order
Hi, I would like to be able to add and delete items from a booked order and also a rented out order.
3 votesHi Scotty
To add items to a ‘Booked’ order, you need to click on ‘Cancel Booking’ which puts the order into draft state again without any other changes. You can then add the items and again book the order.regards
EZRentOut Support -
¿Cómo cancelar una solicitud?
Tengo 4 órdenes de pedidos y quiero cancelarlas pero no entiendo cómo hacerlo.
1 voteHi
You can cancel drafted orders if you have administrator rights. To cancel an order which is rented out, return the order and ‘Void’ it. If you are a customer, you can get in touch with rodrigofv@unisabana.edu.co.regards
EZRentOut SupportHola
Puedes cancelar órdenes redactadas si tiene derechos de administrador . Para cancelar una orden que se alquila , devolver el orden y ’ Vacío ’ ella. Si usted es un cliente , puede ponerse en contacto con rodrigofv@unisabana.edu.co .Saludos
Soporte EZRentOut -
Mobile Scanning and EMV Credit Card integration
Looking for a way to create customer information from a mobile phone using the app. The next step would be to scan the rental item or items and set the rental duration. The third step would be to handle payment with the mobile device (if customer prefers cash the cc number is authorized only in the event of damages or the item doesn't return. Then remotely send the recipe to a printer or email. Honeywell and Handpoint HiPro peripherals both have built in scanners and emv/tradional swipe processing units built in. I believe this would increase customer satisfaction and be…
27 votesHi Ryan
Thanks for the valuable input. We are in the middle of a mobile app upgrade due to be release next month. We will have these points considered by product management.regards
EZRentOut Support -
allow users to accept quote online
when users are sent a quote, they should be able to accept, decline or comment on quote.
if they accept, the quote converts to order1 voteHi Tawanda
Thank you for the suggestion. We will forward this request to product management.
That said, at the moment customers can login, view the order information and pay online for the order.
Would that work with your workflows?regards
EZRentOut Support -
Karczag: 'Items in Bundle' list jumps numbers
Hello,
In my Bundle, "Kit: ProHD Wireless", looking at the line items listed - the list jumps from 8. to 10. - and shows 34 line items, when in fact there are only 33.
Please correct this if possible.
1 voteHi Ari
The issue has been fixed. You can test it out now.regards
EZRentOut Support -
support arabic
Hello, i really love it but its not support arabic language this is my big is problem, the problem when `I print or send the PDF invoice but it is ok arabic inside the software but not with any PDF invoice this is my big problem. thank you
1 voteHi
Arabic isn’t supported on Invoices at the moment, but we have forwarded your request to product management and will let you know if we have an update.regards
EZRentOut Support -
Fields to add to Custom Reports
The following fields are not available in Custom Reports, despite being available in EZRentOut created reports.
Rented Out Date
Total Rent Collected (up Til Now)
Rent Collected Between The Selected Dates (this should really be called "Total Value of Rental Contract"1 voteHi David
Thank you for the request. It has been forwarded to product management. We will let you know once we have an update.regards
EZOfficeInventory Support -
Please add Rented Out Date to Customer reports
Currently it is not available
1 voteHi David
Thank you for your request. We have forwarded this request to product management for review. We will update you as soon as we hear back.regards
EZRentOut Support -
Allow separate orders to be combined into a single invoice
This will allow multiple orders to the same customer to be displayed on a single invoice.
2 votesHi David
Thank you for your request. We have forwarded this request to product management for review based on general requirements for customers.regards
EZRentOut Support -
Create an drop down menu for building a kit using assets (more than 1 qty) as well as asset stock & tracking both
I want to rent out kits. The bundle option is not viable for us as we have hundreds of kits. Kits are made of individual components and these have to be tracked individually . I cant place them under assets (as they are more than 1) neither can I olace them under asset stock (wherein items cant be tracked). So my suggestion would be create a drop down menu while creating an asset showing assets(more than 1 qty) grouped together to form a kit . The kit should be then displayed on webstore as also the components that build up…
7 votes -
deleting a rented out item from an an order if it is the wrong item
I am having trouble removing an item that was mistakenly rented out, but never actually rented out. It just appears on the invoice, and since we are not going to charge them for that, we want to remove it permanently and mark it as returned. It will not allow me to return anything on the order, even though all of the items are not back and have been repeatedly marked as returned.
4 votesHi Andrew
Thank you for your query, In such a case, what you can do is return the order (containing the wrong item) but do a partial return which means return all items except the item that was mistakenly entered. This will complete your original order and create a separate order for the wrong item. The new order can then also be marked as returned (using cash/other) and then voided. Voiding the order will complete wipe off its record.
Hope this helps. Let us know if you have further questions.regards
EZRentOut Support
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